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Professional Services and PMO

Head of PMO

Head of PMO

Why join our team?

AMCS is a global technology company providing innovative solutions to the environmental services industry through the AMCS Platform. Our vision is to be the leading enabler of the Circular Economy - empowering environmental services operators and municipalities with a portfolio of innovative software and digital solutions. Our team currently support over 2,650 customers in 23 countries around the world.

We are seeking to recruit a high achieving individual to help establish and run our EMEA Project Management Office at AMCS. We are looking for someone who can demonstrate successful management of large-scale business transformation projects, and specifically those with a strong background in working in a PMO function. Must have the ability to influence at senior stakeholder level and be adept at relationship management to deliver successful change management projects and programmes for our Customers.

The Head of PMO is responsible for establishing and running the Project Management Office with the objective of ensuring that all projects are delivered using a ‘best-practice’ Project Delivery Methodology and are delivered within the agreed scope, time, cost and quality. The role is expected to provide strong leadership in a matrix environment to promote best practices in managing Customer projects and programmes to ensure successful delivery. This role will also ensure Project Delivery resources have the necessary toolsets and processes in place and that all relevant staff are trained and equipped to deliver successfully.

This role can be based anywhere in Ireland, but will involve regular travel to our global HQ in Limerick and to our offices and customer sites throughout the EMEA region

Key Requirements:

• Experienced working in a PMO function, providing advice, guidance and governance on Customer facing project and programmes within a professional services environment.

• Recognised formal project management qualification (PMP/Prince2 or equivalent)

• Degree qualified is desirable

• Demonstrate a strong track record of success delivering IT projects and programmes for large Customers and Organisations

• Proven ability to manage a range of projects types and complex business initiatives and change programmes

• Experience of working within an agile, high growth and flexible professional services environment

• Display a high level of people skills as well as senior stakeholder management and influencing skills

• Team management experience with the ability to manage and motivate virtual or matrix project teams as well as the PMO 

• Ability to juggle different projects/priorities and deliver high quality outcomes under pressure 

• Ability to provide timely, accurate and relevant project and portfolio reporting as required to senior stakeholders

• Experience working with a leading Project & Portfolio Management tool is desirable

• Strong Resource and Financial Management experience essential

• Strong focus on Quality and Risk Management

• Possess an innovative mindset, and look to continuously improve Delivery processes and methods

• Display highest level of integrity, discretion and confidentiality

Key Accountabilities

• This role is responsible for establishing the PMO function as a centre of excellence.

• Define the project management process, standards, deliverables and operational cadence necessary to ensure consistent high-quality project execution.

• Directly manage some key Customer projects/programmes

• Oversee Project Manager billing, to ensure targeted utilization is achieved, while monitoring overall Customer satisfaction.

• Manage and balance Project Manager’s workload and assignments.

• Work closely with the Customer and Sales organization to resolve service delivery issues with a continuous focus on maximizing sales productivity.

• Ensure development of all PM’s including appropriate certifications and training as part of the development plans.

• Ownership of the organisation’s Project Delivery Methodology, its implementation, establishment and iteration 

• Be responsible for ensuring that formal Risk Management and Quality Management process are in place.

• Regularly track progress on all project plans and provide up-dates to senior management and stakeholders as requested.

• Work with PMs to analyze actual performance against the project plan and make adjustments consistent with plan objectives. Provide on-going developmental feedback to PMs as appropriate.

• Ensure PM’s keep all stakeholders informed of progress and issues.

• Manage project scope and deliverables through a structured change management process to ensure customer expectations are met, while protecting AMCS’s revenue objectives.

Professional Services
Full Time

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